Privacy & Cookies Policy

Cookies Policy

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the ‘lifetime’ of the cookie, and a value, usually a randomly generated unique number. Cookies can help a website to arrange content to match your preferred interests more quickly and are used by most major websites. Cookies cannot be used by themselves to identify you.

Enabling/disabling cookies 

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.

Consent

When you visit our website, you will be asked if you would like to accept our cookies policy, if you wish to do so, please use the opt-in button. If you do opt in, you consent to the processing of data about you by IITEX, its subsidiaries and Google in the manner and for the purposes set out above.

What cookies do we use?

Analytics tracking cookies

This cookie keeps track of the number of times a visitor has been to the site and logs the date of the first and last visit of the user. This is generally used to gather information on the number of visits and days that may typically pass before a user purchases something on the site, which helps businesses who use this cookie to identify how and where to improve the site for users.

Session tracking cookies

This cookie tracks the input activity of the user within a specific session, and is the cookie used to; for example, remember what items a user has placed in their shopping basket. The cookie allows users to keep their session active whilst they are on the site (and in some cases when the user navigates away) so that any changes made by the user between sites are stored.

Google Analytics

Our website also uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help our Websites analyse how users use the sites. The information generated by the cookie about your use of our Websites (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating your use of our Websites, compiling reports on Website activity for Website operators and providing other services relating to Website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

 

Privacy Policy  

This policy informs our users of our website of the different areas of information we the “service” will collect from you or which is provided by you and how it will be processed. If you choose to use our service, then you agree to the collection of data in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

Data Controller

IITEX Engineering Ltd
International House
61 Mosely Street
Manchester
United Kingdom
M2 3HZ

0161 930 8819

Supervisory Authority Registration 

We are registered with the ICO (Information Commissioners Office) and comply with the General Data Protection Regulation 2018.

Legal basis

If we collect any data from you, we will always tell you why we need the details and for how long we will store them for, ensuring that you are always informed.  No data collection will be excessive and we will collect exactly what we need to comply with our legal requirements.

The website

www.iitex-electrical.co.uk and its owners, IITEX Engineering Ltd, will ensure the necessary steps are taken to protect your information.  Our website is secure with https://, so any data we collect on our website is secure.

Data collection on our website

We have a contact form on our website where we ask for the following details for these reasons:

  • Name – We need to know your name so we can make contact with you.

  • Company – We like to know which company you are contacting us from so we can do some research on how we can provide the best service to your company’s industry sector.

  • Email – We would like to send you an email so we can introduce ourselves properly and identify your immediate needs.

  • Telephone number – In the event we cannot reach you by email, we may give you a call to let you know we have tried to make contact.

  • Message – We need to know what specific services you are looking for.

 

Contact and Communications

Once we have contacted you, we will make sure that we have got your explicit consent for any future liaisons. You have the right to withdraw your consent to be contacted at any time by e-mailing info@iitex.co.uk.

External

Our service only looks to contain safe and relevant external links to other sites, should we wish to use them. We ask all users to note that these external sites are not operated or owned by IITEX, and therefore we do not control or are responsible or liable for the content and their policies. Users are asked to review their privacy policies from these links.

Social media platforms

IITEX is on Social Media, we use LinkedIn, YouTube, Facebook, and Twitter. We will never ask for personal or sensitive information. Social media platforms can shorten lengthy website addresses, and although they take all reasonable actions to ensure the URLs used are genuine, they can be prone to spam and hacking.  therefore cannot be held liable for any damages or implications caused by clicking on these shortened URLs.

How we store your data

The information that we collect from you is stored on our secure servers. We have strict access controls over who can see your data and for what reason. Your data will only be stored for as long as necessary and this will be stated to you in our first communication.

Your rights

You are the data subject, and with that comes your rights as to what we do with your data.

  • The right to be informed – We always make sure that you know why we need your data, what we do with it, how we process, how long we hold it for, and if there is any transfer of data to a third party, with the right to withdraw consent.

  • The right of access – You would like to know what data we hold on you? No problem, send us a request at info@iitex.co.uk. We will respond to you within 30 days.

  • The right to be forgotten – You don’t want us to hold your details any longer? E-mail us at info@iitex.co.uk

  • The right to restrict processing – Do you think the details we hold on you are not correct? Let us know and we will restrict the processing of the data, until we know we have the right details.

  • The right to data portability – You want us to send a copy of your data to another data controller? E-mail us at info@iitex.co.uk

  • The right to object – You don’t want us to send you any direct marketing materials? Tell us and we will stop info@iitex.co.uk

  • Your rights in relation to automated decision making and profiling – we don’t used automated decision making or profiling, but if we ever do you will be the first to know.

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Complaints

Not happy with how we have handled your data?  In the first instances, please do let us know as we will happily put it right.  Still not satisfied?  Please contact the Information Commissioners Office (ICO) at https://ico.org.uk/concerns/

 

Changes to this policy

If we make any changes to this policy, we will update the version on our website, so you are always in the know.

Contact us

If you have any questions, comments or requests regarding our Privacy Policy, please do not hesitate to contact us info@iitex.co.uk.